Raahul Seshadri

About

Raahul Seshadri

Director of AI · writing on the thinking behind systems

I'm currently the Director of AI for a leading MarTech SaaS. I primarily focus on setting the AI vision, researching and developing features through a combination of LLMs and computer science, and packaging them into great product experiences. The best part of my job is my team, who surprise me every day by pushing new possibilities.

My background: I've been programming since the age of 11 (almost 25 years). I'm an undergraduate in Electronics & Telecommunications Engineering and hold a Master's in Computer Science from Georgia Tech, specializing in Machine Learning.

I started my career by freelancing. Then I joined EdCast, an ed-tech startup specializing in micro-learning, as a Technical Architect. Within a few years, I became the Chief Architect. At EdCast, I also worked on classical NLP as part of our recommendation systems.

After that, I joined WebEngage as a Director of Engineering and helped design and build high-scale systems. Major accomplishments included getting the organization its first ISO 27001 compliance, introducing some of the first AI features, and improving the architecture to solve skyrocketing cloud costs.

After a brief stint at a health-tech startup, I came back to WebEngage as the Director of AI. This time the work was purely focused on AI. I've built sophisticated features and products like Significant Factors (automated hypothesis generation and data science), our core conversational agents (for journeys, segments, content, and image assets), a few data-mining algorithms, and more. My focus is turning computer science knowledge into product differentiators.

On The Value Artisan, I write about combining technological excellence, business value creation, and working in a team in order to create impact.

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